Your privacy is important to us, and we are committed to protecting your personal information. We will be clear and open about why we collect your personal information and how we use it. Where you have choices or rights, we will explain these to you.
Who is in control of your information?
If you have concerns or would like any further information about how VSODDS.BET handles your personal information, you can contact our Data Protection Department at firstname.lastname@example.org
Information we collect about you, including:
First name and surname
Proof of address documents
Website usage preferences
Any other information you provide us when using our platforms
Credit/debit card details, or other payment information
You provide this information to us in the process of setting up an account, placing bets and using the services of the website. This information is required to give you access to certain parts of our website and related services. This data is collected when you:
Register an account with VSODDS.BET
Voluntarily provide it when using the website
Disclose the information in public areas of the website
Provide it when you contact our customer support team
VSODDS.BET collects data on how you use the site, which does not identify you personally. When you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used.
Your rights over your personal information differ according to which category and lawful basis these fall into. This section provides more information about each category, the rights it gives you. We use your personal information to enable you to use our websites, to set up your account. The information is also required for billing purposes and for the protection of minors. You can amend and update this information by contacting customer support. This data is for internal use only and is never passed on to third parties, except those stated below.
Non-personal identifiable information and traffic analysis
VSODDS.BET strives to make its website as user friendly, and easy to discover, as possible. This information is essential for the provision and quality of our services.
VSODDS.BET performance, functionality and targeting/advertising Cookies are not strictly necessary for the website to work but will provide you with a better browsing experience. You can delete or block these Cookies, but if you do this, you may have to manually adjust some preferences every time you visit our website and some features of the site may not work as intended.
Most internet browsers are initially set up to automatically accept Cookies. You can change the settings to block Cookies or to alert you when Cookies are being sent to your device. If you use different devices to view and access our website you will need to ensure that each browser on each device is adjusted to suit your Cookie preferences.
How and why we use your personal information
We use your personal information in a range of ways that fall into the following categories:
To provide you with the products or services you have requested
To meet our legal or regulatory obligations
To monitor our website performance; and
To provide you with marketing information
Your rights over your personal information differ according to which category and lawful basis these fall into. This section provides more information about each category, the rights it gives you, and how to exercise these rights.
Providing our products and services
We use your personal information to enable you to use our website, to set up your account, participate in the online casino and sports betting -to provide you with customer service
To provide our products and services, we share your information with external organizations working on our behalf. Further information can be found in the Sharing Information section.
This category covers the essential activities required in order to provide you with the services you use or have signed up for. If you don’t want your information used in this way, your option is to not use our services and close your account.
Legal and regulatory requirements
VSODDS.BET operates under Licence Number 1668/JAZ issued by Curaçao eGaming and Authorized and Regulated by the Government of Curacao.
VSODDS.BET will use your identification documentation and/or proof of address to check your details in order to protect our users from fraudulent behavior and to promote responsible gambling.
We may conduct a security review at any time to validate the registration data provided by you and to verify your use of the services and your financial transactions for potential breach of our Terms and Conditions and of applicable law. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third-party databases.
We are required to carry out these activities to provide our products and services legally, responsibly and in line with the requirements stipulated by regulators. We cannot provide you with our services without carrying out these activities.
If you don’t want your information to be used in this way, your option is to not use our services and close your account.
To monitor our website performance
We have a legitimate interest in carrying out these activities and we ensure that we minimize any impact on your privacy. You have the "right to object" to activities carried out for our legitimate interest if you believe your right to privacy outweighs our legitimate business interests.
However, as the activities involved are central to our business, if you wish to object further than managing your cookies this may mean you need to close your account.
If you have given us your consent to do so, we will send you offers and promotions via email, SMS and online. We do not share your information with third parties for them to use for their own marketing. You have the right to withdraw consent or update your marketing preferences at any time.
Your rights to rectification. If you believe the personal information we hold on you is incorrect, you have the right for this to be rectified. For any information that cannot be updated through the My Account section of the website, please contact our customer support team via email at email@example.com
You have a right to request a copy of your personal information. If you would like a copy of the personal information we hold about you, you should request it through emailing our
customer support team at firstname.lastname@example.org and we will provide you with a form to complete.
The form is not compulsory but helps us to provide you with the information you are looking for in a timely manner.
To ensure the security of your personal information, we will ask you for valid proof of identity and once we’ve received it we will provide our response within one month. If your request is unusually complex and likely to take longer than a month, we will let you know as soon as we can and tell you how long we think it will take. Such requests may also incur an administration fee.
You have a right to complain to the regulator. If you believe your privacy rights have been infringed, or you disagree with a decision we have made about your privacy rights, you have the right to file a complaint at Curaçao eGaming by completing this form.
Your right of erasure. You can request us to erase your personal data where there is no compelling reason for us to continue to hold and process it. This right only applies in certain circumstances, and it is not a guaranteed or absolute right.
The right to erasure does not apply if processing is necessary for one of the following reasons: to exercise the right of freedom of expression and information; to comply with a legal obligation; for the performance of a task carried out in the public interest or in the exercise of official authority; for archiving purposes in the public interest, scientific research, historical research or statistical purposes where erasure is likely to render impossible or seriously impair the achievement of that processing; or *for the establishment, exercise or defence of legal claims.
Sharing your personal information
We may disclose your personal data to third parties:
if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation
in order to enforce or apply the terms of this notice or any other agreements
to assist us in providing you with the products and services you request, including but not limited to third-party software providers
if, in our sole determination, you are found to have cheated or attempted to defraud us or other users of the service in any way including but not limited to game manipulation or payment fraud
for the purpose of research on the prevention of addiction (this data will be made anonymous)
to protect the rights, property or safety of us, our customers or others
where we have received your permission for us to do so.
Personal information collected via our platforms and services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. By using our services, you expressly consent to any transfer of information outside of your country. When we transfer any part of your personal data outside of the European Economic Area (EEA) or adequate jurisdictions we will take reasonable steps to ensure that it is treated as securely as it is within the EEA or adequate jurisdictions.
These steps include but are not limited to the following:
binding corporate rules
US/EU privacy shield
We understand the importance of security and the techniques needed to secure information. We store all the personal information we receive directly from you in an encrypted and password protected database residing within our secure network behind active state-of-the-art firewall software. (Our Services support SSL Version TLS 1.2 with a 256-bit encryption).
We also take measures to ensure our subsidiaries, agents, affiliates and suppliers employ adequate security measures.
We retain personal information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, VSODDS.BET takes into consideration local laws, contractual obligations and the expectations and requirements of our customers. When we no longer need your personal information, we securely delete or destroy it.
We cannot ensure the protection of any information that you provide to a third-party online site that links to or from our site and services, or any information collected by any third-party administering our affiliate programme (if applicable) or any other programme since these third-party online sites are owned and operated independently from us.
The operators of these websites shall be responsible for their functionality or possible errors on the linked sites.
The services contained in this section enable us to monitor and analyses web traffic and can be used to keep track of user behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of VSODDS.BET, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Personal data collected includes:
Cookies and usage data place of processing
The services operate ‘as-is’ and ‘as-available’ without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and ever-changing nature of our technology and business, we cannot guarantee, nor do we claim that there will be, error-free performance regarding the privacy of your personal information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of said personal information.